Anything your IGST virtual assistant can help you with.

Outgoing calls

We call customers,
suppliers, and others as you may need

Incoming calls

We take incoming calls which we handle
in accordance with your company’s needs.

Social Media

Blog and social media management.

For individual persons

Outgoing and incoming call-taking. Appointment and meeting coordination. Message-taking.

For entrepreneurs

Don´t work late. Get help with your incoming and outgoing calls and your social media. Choose the plan that best adapts to your needs.

For corporations

Hiring fulltime staff is expensive and requires lots of time. Start working today with virtual staff at a fraction of the cost.

How does
it work?

Tell us what you need

Choose your plan

We make it happen

Choose the offer that best adapts to your needs

We have the right team to help you achieve all your goals.

20 hours

We have the right team for your needs
No backup
Call oversight
Can take up to 1,000 calls

Shared assistant

Message-taking
Call-transferring
CRM - Call support platform
IVR - Interactive voice operator
Call oversight
Simple report generation
Can take up to 4,000 calls

Full Time

PBX
Backup
Quality oversight
Report generation
Call-taking
Message or order-taking
Call-transferring
IVR - Interactive voice response
Unlimited calls

20 hours

Outgoing calls
Data collection
No support
1,000 calls

40 hours

Outgoing calls
Telemarketing
Data collection
No support
4,000 calls

80 hours

Outgoing calls
CRM – Call support platform
Support
Telemarketing
Lead follow-up
Data collection
Unlimited calls

Full Time

PBX
NPS
CRM access
Data collection
Call transferring
Appointment generation
Telemarketing
Lead, appointment follow-up
Data collection
Support
Oversight
Report generation
Unlimited phone calls

Basic

Social media customer service in real time
Message backup
Can receive up to 1,000 messages

Intermediate

Social media customer service in real time
Message backup
Oversight
Report generation
CRM access
Unlimited messages

CM

Social media customer service in real time
Message backup
Oversight
Report generation
CRM Access
Social media content creation
Material-drafting for publications
Paid media segmentation
Unlimited messages*(Paid media is paid separately)

Our clients
prefer us

Take a look at what our clients
think of our services.

“IGST is a company that knows how to address B2B needs. In general, I want to express my good experience with the call service and process alignment, which has streamlined lead conversion into potential customers for my business.”

-Iván Higueros
Zona trading

“Since we got IGST’s call attention service, our staff was able to dedicate more time to key activities of corporation’s operations. The service level and attention provided by the IGST agents is first class, as well, having real-time traceability of calls which are necessary be followed up has been an important tool to guarantee the service BC Consulting give to its clients.”

-Pablo Leonardo
Bc Consulting

“Currently IGST, has been our call center service provider for 5 years, during which they have shown us a high quality, professional service complying with everything related to what was initially agreed upon with said provider. For this reason, which I recommend to any individual or legal person that requires their services.”

-René Izaguirre
Lignum

"The availability with which it is counted on advising, and implementing solutions generates a dynamic and functional relationship. In the same way, the fast and effective response creates a narrow and functional flow of processes. The generation of reports with graphs, and follow-up gives a parameter that is easy to read and understand to be able to optimize resources. "

-Jorge Mario García
Facio

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PRODUCTIVITY